Tuesday, January 22, 2013

LADWP Phone Scam

LADWP Letterhead
 

--PHONE SCAM ALERT--

Beware of Impostors Seeking Bill Payment Over the Phone 

LOS ANGELES — The Los Angeles Department of Water and Power (LADWP) cautions customers to beware of impostors posing as utility personnel making service-related telephone calls. These impostors seek to obtain money from customers over the phone by claiming the customer has an overdue bill. The impostors tell the customer to go to a nearby pharmacy and call a specific telephone number back with the customer’s financial information. 
An increasing number of LADWP customers are reporting being targeted by this scam.  The Department is aware of the scam, and urges customers to be vigilant in protecting their personal and financial information.  The LADWP will never call a customer seeking personal banking information. 
To report suspicious activity to the Department: call LADWP Security Services at (213) 367-3373 or (213) 367-9111, or email SecurityServicesWebNotification@ladwp.com, or visit www.ladwp.com and click "Security Issue" under "Contact Us."

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